Danimex (Customer) SupportTM

Danimex Communication offers a unique level of customer support, because we value and believe in our customers.

Our experienced Customer Support department can assist you with their:

  • Extensive Worldwide Logistic Experience
    • Which ensures a fast and reliable delivery
    • Safe  transport of ordered goods from A to B
    • Order handling and documentation related to shipping
       
  • A dedicated staff of customer oriented supporters with product knowledge
    • Danimex will always strive to give you “One point of contact”, to ensure easier insight, faster and more effective order processing.
       
  • Skills in Coordinating between departments, ensuring every customer need is met
    fx. in regards to:
    • Handling of daily quotations
    • Special packaging needs
    • Special labeling needs
    • Frequency programming

 

Services provided by Danimex

Technical support Technical support Technical support Customer support
Project Management Implementation of Solutions After Sales Support Logistics
Consultancy and
Needs Assessment

System Design
(Multi Standard &
Multi Vendor)

End to End Development
and Operation

Product Lifecycle Management
& Planning

Turnkey Communication
Solutions
Training

Configuration

Programming

Installation

Supervision

FAT

SAT

Commissioning
Extended Warranty

Service Packages

Local Maintenance

Local Repair

Spare Parts

Technical Hotline

Online Support

FTP site with
manuals and firmware
Emergency Stock

48 hour Global
Delivery

Customized labels

Consolidated
Shipments

Export Licenses

ISO9001 defined procedures
Opening hours

The Danimex Customer Support team is placed at the main office in Denmark.

Danimex Support is available during business hours in Denmark

Opening hours:
08:00 - 16:00 GMT+1


The office does not respond during official Danish holidays.

Danimex Services

The Danimex Service concept rests on 4 pillars, which take care of every need there may be in your projects - large or small.