1000+ successful support cases

1000+ Successful cases processed
The success of our new support system is beyond what we could have imagined. Already within a few months of running we have had over 1000 successful support cases.

A big thanks goes out to all resellers, customers and end-users using this system and of course the skilled Danimex technicians in our support department handling all the cases.

Please keep using the system, Danimex Support


The first point of contact can either be by:

  1. Sending an e-mail to: support@danimex.com with the issue described, or by
  2. Visiting the Support ticket system homepage at http://support.danimex.com for direct signup and access + overview of existing cases and ticket-numbers.
     

For DanimexSupport to ensure that the customer receives the highest level of service, 
we offer these new features in our system:

  • Easy ticket creation
  • Unique case numbers on all support request
  • Complete overview of status for tickets
  • Faster response time on all cases
  • Easy follow up via support interface and e-mail
  • Complete department interoperability 
  • Knowledgebase section for our resellers and partners
  • "One point of contact" for the entire process
  • Best qualified supporter on the case